Whilst cost is always going to be a primary consideration for all customers, it shouldn’t be the only consideration. As with most things, the cheapest option is very rarely the best option. Having been in the industry for many years, our Jim’s Security experts have been employed to fix up many cheap-installations-gone-wrong, which ultimately end up costing the customer much more than they’d initially bargained for. We’ve constructed the below list of questions you should ask yourself, and your installer, to ensure you’re going to receive a high quality, reliable security solution that will actually protect your premises.
Is your installer licensed?
Check to ensure your installer holds the appropriate licenses and insurances to complete security installation work. The licensing process includes police checks and fingerprint registration, so you can have peace of mind knowing that your installation is being completed by a verified professional. Requirements vary from state to state, but generally businesses will require a Master Licence or Registration, and individual installers will require a personal installer licence.
Is your installer supplying legitimate hardware?
Ensure your installer is using legitimate, reputable hardware. There are many grey market and knock-off products that can be sourced online at a fraction of the cost of legitimate hardware. It can be difficult to tell at first, but always ensure your installer always gives 2-3 year minimum hardware warranty to ensure the longevity of the product.
Does your installer offer a warranty period? And if so, will you be able to contact them if something goes wrong?
The warranty period supplied is only as good as your ability to contact the installer if something goes wrong. This can be hard to test for small business/sole traders, but it is always worthwhile considering:
o How long have they been in business for?
o Do they have a legitimate website?
o Have they provided you with a proper contact number or just a mobile number?
Have you checked out any available review’s for your installer?
Customer review pages like Google Reviews and Product Review is a great way to get a gauge on the legitimacy and previous jobs completed by the installer.
Finally – if the cost sounds too good to be true, it probably is!
Some installers provide quotes that may be hundreds, if not thousands of dollars cheaper than the next closest price received. This doesn’t necessarily mean the more expensive quote is trying to rip you off – though this sometimes is the case. If you’re unsure, it’s worthwhile seeking a second (or third) opinion from a reputable installer who is trusted to provide a fair price for the job.
If you’re looking to save some time with all the above and jump to the part where you pay a fair price for a job well done, contact Jim’s Security today. Our experienced technicians are all licensed, skilled professionals. We provide cutting edge, reliable and proven security solutions sourced from authentic suppliers nationally, and all workmanship and hardware is backed by Jim’s 100% satisfaction guarantee and 3 year warranty!
